After enrolling for an OTP using Google Authenticator and entering the one-time code, the following error occurs
“An internal server error has occurred”
I checked the credentials on that account in keycloak and they were not generated.
So I tried to delete the account and create a new one, but it didn’t work and I got an error like “The user could not be deleted For more on this error consult the server log at the debug level.”
I tried the following, but the deletion did not work
- deactivate and delete the account
- unassign the account role and delete it
If you have a specific case where deleting an account does not work, please let us know how you resolved it