# Federated users are not able to reset password

**URL:** <https://forum.keycloak.org/t/federated-users-are-not-able-to-reset-password/18919>\
**Category:** Miscellanaeous\
**Created:** [December 12, 2022, 8:50am UTC](https://forum.keycloak.org/t/federated-users-are-not-able-to-reset-password/18919 "2022-12-12T08:50:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![prsanjay](https://yyz2.discourse-cdn.com/free1/user_avatar/forum.keycloak.org/prsanjay/32/7435_2.png) [@prsanjay](https://forum.keycloak.org/u/prsanjay)\
**Post date:** [December 12, 2022, 8:50am UTC](https://forum.keycloak.org/t/federated-users-are-not-able-to-reset-password/18919/1 "2022-12-12T08:50:47Z")

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I am using this [GitHub - opensingular/singular-keycloak-database-federation: Keycloak User Storage SPI for Relational Databases (Keycloak User Federation, supports postgresql, mysql, oracle and mysql)](https://github.com/opensingular/singular-keycloak-database-federation) for enabling user federation. I have an app and the users table is already there in DB with hashed\_password column. But now I want to use keycloak. When the user present in my DB tries to reset the password using Keycloak, KC does send a reset password email and when I click on the link and enter new password, and submit the form KC gives below error

`2022-12-12 14:09:45,381 WARN [org.keycloak.events] (executor-thread-190) type=UPDATE_PASSWORD_ERROR, userId=f:afc32065-4ab0-4a2b-a2a9-f9411d35e0ae:2, error=password_rejected, reason='Password update not supported', auth_method=openid-connect, custom_required_action=UPDATE_PASSWORD, response_type=code`