# Can't access admin panel - email verification problem

**URL:** <https://forum.keycloak.org/t/cant-access-admin-panel-email-verification-problem/24477>\
**Category:** Configuring the server\
**Tags:** authentication\
**Created:** [February 8, 2024, 4:57pm UTC](https://forum.keycloak.org/t/cant-access-admin-panel-email-verification-problem/24477 "2024-02-08T16:57:45Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![MartinE](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@MartinE](https://forum.keycloak.org/u/MartinE)\
**Post date:** [February 8, 2024, 4:57pm UTC](https://forum.keycloak.org/t/cant-access-admin-panel-email-verification-problem/24477/1 "2024-02-08T16:57:45Z")

</div>

Hi I am very new to setting up Keycloak and made an error.

I was setting up SMTP and having problems similar to the ones in this thread

> [@Keycloak Test Email fails with Error " Failed to Send Email "](https://forum.keycloak.org/t/keycloak-test-email-fails-with-error-failed-to-send-email/15441):
>
> Hi Team , We have Installed & Configured Keycloak on different kubernetes environments for our use case. We configured AWS SES for smtp configurations. The Email option is working on one kubernetes cluster but not other .We are using same smtp credentials for both Keycloak. Below is the keycloak logs : org.keycloak.email.EmailException: com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: [email-smtp.xx-xxx-1.amazonaws.com](http://email-smtp.xx-xxx-1.amazonaws.com), 587; timeout 10000; [image]

I mistakenly reset the admin user password and switched on email verification (without SMTP being set up) now I cannot access the admin control panel because it is asking for verification of an email it did not send.

![Screenshot 2024-02-08 165546](https://global.discourse-cdn.com/free1/uploads/keycloak/original/2X/d/d00cc5210e4bd424a1dc5a4fd238d9a4adecd7ab.png)

Is there a way of getting the verification URL through the API or some other way to resolve this.

I’d appreciate the help.
